2023 Christmas Promotion

About MonCash

FAQ

  1. How do you play?
    Go to the MyDigicel App OR *509# to activate the CHRISTMAS PLAN for 45HTG
  2. What do you get on the CHRSTMAS PLAN?
    The CHRISTMAS PLAN allows you to stay connected all while using your favorite entertainment Apps. 5GB of Data for : WhatsApp, YoutTube, SportsMax, TikTok and Disney+ ; plus, UNLIMITED calls to one Digicel number. All this is valid for 1 Day.
  3. What can you win Dduring the hHoliday Season?
    All our prepaid customers have the chance to win when they activate the CHRISTMAS PLAN for 45HTG on MDA or when dialing *509# and selecting it through the menu
    Each Friday : 1,350,000 HTG
    December 25th : 1 of 2 Toyota AGYAs
    December 31st : 2,700,000 HTG
  4. How long does this campaign run for?
    All CHRISTMAS PLANS activated from November 27th to December 31st will be eligible for the draws that are done weekly, on the 25 th and the 31st.
  5. How much does the Christmas Plan Cost?
    The CHRISTMAS PLAN will be available to all Digicel prepaid customers only for the low cost of 45HTG

T&Cs

This Digicel Christmas Promotion (the “Promotion”) terms and conditions (the “Terms”) apply to you and govern your participation in the Promotion for chances to win certain prizes. You should read these FAQs and Terms carefully before participating in the Promotion.

“We” or “us” means Unigestion Holding S.A. (« Digicel Haïti »), a company registered under the laws of Haïti with registered offices at # 151, Av. Jean Paul II & Impasse Duverger, Turgeau, Port-au-Prince, Haïti. References to “we”, “our” and “us” in these Terms includes our subsidiaries and affiliates (“Affiliates”) from time to time.

“I” or “You” means the person accessing or using the App or short code to participate in the Promotion (and “my” and “your” shall have the same meaning).

By participating in the Promotion on the App or shortcode, you agree to be bound by these

Terms

These Terms incorporate the Digicel Haiti legal Terms and Conditions and Privacy Policy, which you can access via our website

If you do not agree to or accept any of these Terms, you should stop participating in the Promotion immediately.

The Digicel Christmas campaign for 2023 allows customers the chance to win amazing prizes. To enter, all prepaid customers must activate the CHRISTMAS PLAN for the cost of 45HTG that one can in in the MyDigicel Menu, *509# Menu or when purchasing a plan through MonCash.

  1. How do you play?
    a. Go to the MyDigicel App OR *509# to activate the CHRISTMAS PLAN for 45HTG
  2. What do you get on the CHRSTMAS PLAN?
    a. The CHRISTMAS PLAN allows you to stay connected all while using your favorite entertainment Apps.
    b. 5GB of Data for : WhatsApp, YouTtube, SportsMax, TikTok and Disney+ ; plus, UNLIMITED calls to one Digicel number. All this is valid for 1 Day.
  3. What can you win During the holiday Season?
    a. All our prepaid customers have the chance to win when they activate the CHRISTMAS PLAN for 45HTG on MDA or when dialing *509# and selecting it through the menu
    b. Each Friday : 1,350,000 HTG
    c. December 25th : 1 of 2 Toyota AGYAs
    d. December 31st : 2,700,000 HTG
  4. How long does this campaign run for?
    a. All CHRISTMAS PLANS activated from November 27th to December 31st will be eligible for the draws that are done weekly, on the 25 th and the 31st.
  5. How much does the Christmas Plan Cost?
    a. The CHRISTMAS PLAN will be available to all Digicel prepaid customers only for the low cost of 45HTG
  6. How will I know if I am a winner?
    a. Every Friday our winner will be announced on Social Media and other Digicel communication Channels. Digicel Haiti’s Customer Care will then contact the winner by telephone and give themprovide all the details on how to redeem their prize.
  7. What do I need to claim my prize?
    a. All winners must present themselves to the Digicel Haiti Head quarters with a valid form of picture identification.
  8. How will I receive my prize?
    a. All customers after first contact will be toldinformed of how they will receive their prizes. Unigestion Holding has the right to either pay cash prizes in Cash or via wire transfer to winners bank account.
    b. For what concerns the vehicles all winners must present a valid photo ID, license and other papers the car dealership deem necessary to do the transfert of papers.
  9. Can my prize be claimed by a family member?
    a. No. All winners contacted all around the country must present themselves to the Digicel HQ in turgeau to claim their prize.
  10. Are the plans purchased Via MonCash eligible to win?
    Yes. All prepaid customers whom have a MonCash Account are eligible to participate when purchasing the CHRISTMAS PLAN via MonCash
  11. What are the advantages of purchasing the CHRISTMAS PLAN via MonCash?
    When you purchase the CHRISTMAS PLAN via MonCash your chances are doubled. Which means each time you purchase the Christmas plan via MonCash your entries are doubled
  12. Who cannot participate in the Promotion?
    The following customers are excluded from participating in the Promotion: a. Post-paid Corporate & Business account customers;
    b. Post-paid customers with overdue amounts.
  13. Can I participate in the Promotion while roaming?
    This Promotion is not accessible while roaming.
  1. This Promotion is offered for your personal use and not for commercial use and you agree not to sell any rewards redeemed through this Promotion.
  2. We reserve the right to disqualify you or terminate this offer if, in our sole opinion, the Promotion is being abused, such abuse to include but not be limited to selling or attempts to sell the prizes, whether on a commercial basis or otherwise, general abuse deemed as an attempt to undermine the integrity of our services.
  3. You are solely responsible for all associated fees and costs incurred by you for redemption of prizes and for connectivity and data usage in relation to your use of the App or *500 Menu.
  4. The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Digicel being in arrears to be eligible to win the prizes.
  5. Warranty and support information will be included in product packaging.
  6. We reserve the right to modify, extend or discontinue (permanently or temporarily), this Promotion being offered to you at our discretion.
  7. If a prize is unavailable, we may, in our discretion, substitute the prize with an alternative prize of equal value and/or specification.
  8. Except where the choice is given to trade, prizes are not exchangeable and are not redeemable for cash.
  9. We reserve the right to, at any time, with or without notice, vary or cancel the terms and conditions of this Promotion. In the event of us giving notice to you of any such changes to or cancellation of the Promotion, it shall suffice for us to give you notice via messages to your handset/device or to post such notification on the Digicel website or the App. Any such notification shall be effective immediately or as of the date referred to in such notifications.
  10. Any personal data relating to participants will be used solely for the purposes of this Promotion by Digicel and/or by any agent or sub-processor duly appointed by Digicel to assist with mechanics, management, advertising, marketing, execution or any other operation of the Promotion, for and on behalf of Digicel and will not be disclosed to any other third party for any other purpose.
  11. By entering this Promotion, you consent to the use of your personal data by Digicel and/or any agent or sub-processor appointed by Digicel to carry out the Promotion. You further consent to Digicel's disclosure, use andpublication of your name, nickname, image, voice, caricature, endorsement, signature, initials, reputation, autograph, address, country of birth and domicile, biographical data and/or likeness in connection with the exploitation, exhibition, distribution, advertising, publicity and promotion of the Promotion and the Digicel brand in all media, whether now known or hereafter devised, throughout the universe, perpetually and without restriction. To see our privacy policy visit: www.digicelgroup.com .
  12. Winners may share their winnings on their social media platforms and may be required to take part in related publicity, including (without limitation) publication of the name and image of a winner along with their winning entry via Digicel’s website, social media and other press and media channels. No payment will be given for this.
  13. Except in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered, death or personal injury suffered or sustained, or costs incurred, arising from either participation in the Promotion or from claiming any reward.
  14. In addition to these Terms and Conditions, you remain bound by our MyDigicel App Terms and Conditions of Use.
  15. For customer support, or to report a problem or send us your feedback, please visit the “Support” option on the App.